Uber verification code not received: what to do
Quick answer
Uber sends a 4-digit code by SMS when you sign up or log in on a new device. If it doesn't arrive, check the country code and number, wait about 30 to 60 seconds and tap resend once. Uber may offer the code through WhatsApp or a call instead. If the number still gets nothing, it may be filtered or blocked; try another mobile number. A Noir SMS number can usually receive the Uber code for your own account and is refunded automatically if no SMS arrives.
You're standing on the curb and the code won't come. Here's the order to try things in, from quickest to last resort.
Quick checks
- Country code: Uber picks it from your location, so if you're traveling it may be wrong.
- Signal and SMS: make sure your phone can receive regular texts and isn't filtering short codes.
- Wait before resending; codes can take up to a minute.
Other ways Uber may offer
Uber sometimes lets you get the code on WhatsApp or by a phone call, or sign in with Google, Apple or email. Use those if your SMS is unreliable.
When to use a different number
If the number is new to you, previously linked to another Uber account, or a VoIP line, codes may never arrive. A separate mobile number solves that. Remember that Uber uses your number for driver contact on trips, so a long-lived number works best for an account you ride with regularly.
Frequently asked questions
Why does Uber keep sending codes to my old number?
Your account still has the old number. Sign in with email if offered, then change the number in Account > Personal info.
Can drivers see my number?
Uber masks numbers in calls and texts between riders and drivers in most markets.
Services in this guide
Keep reading
How to change your phone number on Uber
Change the phone number on your Uber account step by step, what to do if you can't get the code on your old number, and how it affects Uber Eats.
Read the guide →TroubleshootingSMS Verification Code Not Arriving? Causes and Fixes
Not getting an SMS verification code? Fix rate limits, country code format, voice-call fallback, rejected number types and resend timing, step by step.
Read the guide →TroubleshootingHow to Receive SMS From Short Codes
What SMS short codes are in the US, Canada and UK, why codes from them sometimes don't arrive on VoIP or foreign numbers, and what to try.
Read the guide →TroubleshootingWhatsApp Verification Code Not Received: Causes and Fixes
Why your WhatsApp code isn't arriving: resend timers, SMS vs call, country code format, temporary blocks, and when to retry with a new number.
Read the guide →TroubleshootingTelegram Code Not Received: Where to Look and What to Do
Telegram codes often go to your open Telegram app, not SMS. Learn where to look, how to get the SMS fallback, email login codes and flood limits.
Read the guide →TroubleshootingInstagram SMS Code Not Arriving or Stuck in a Checkpoint Loop
Instagram code not arriving or stuck in a security checkpoint loop? Causes, safe fixes, and what to do when the SMS never comes.
Read the guide →