Frequently asked questions

Noir SMS is a web service that rents temporary virtual phone numbers for receiving SMS verification codes online. You choose a service and a country, buy a number for one verification, enter it in the app, and the code appears in your dashboard with a sound alert. It is meant for verifying your own legitimate accounts without giving out your personal number.

Create an account and top up your balance by card (from $5) or with USDT, USDC or SOL (from $5). Then pick the service you want to verify and a country, check the live price, and buy the number. Enter it in the app, request the SMS code, and watch your dashboard for the message.

The main countries are the United States (+1), Canada (+1) and the United Kingdom (+44). Numbers from 190+ other countries are also available in the dashboard, though stock varies from day to day. If one country has no stock for your service or the app rejects a number, you can try another country.

Noir SMS lists hundreds of services by name. If the app or website you need is not there, choose the "Any other" option, which gives you a number that can receive SMS from services that are not listed. The same 20-minute window and automatic refund apply if no code arrives.

No. Noir SMS is pay per number. You keep a prepaid balance and each number is charged from it when you buy it. The price depends on the service and the country and is shown before you confirm. Your balance never expires, so you can top up once and use it whenever you need a code.

They are mobile numbers from carriers rather than VoIP lines. That matters because many apps block VoIP numbers such as Google Voice or TextNow. Mobile numbers usually pass those checks, but no number is guaranteed to be accepted. If an app rejects one, cancel it for a refund and try again or pick another country.

Keep your Noir SMS dashboard open after buying the number. When the SMS arrives, the code appears automatically and a sound alert plays, so you do not need to refresh. Copy it into the app before it expires. While the number is active you can also request another SMS on it for free.

No. Noir SMS numbers receive SMS only. They cannot receive voice calls and cannot send outgoing texts. If an app offers a choice between a call and a text message for verification, always choose the text message option, otherwise the code will never reach your dashboard.

No. You can choose the country, but not a specific area code, region or city. The number you receive is assigned from the stock available for that service and country at the moment you buy it. If an app only needs a number from a given country, that is usually enough.

No. Each number is for one verification on one service. After your rental ends, the provider recycles the number, and it may later be assigned to someone else. For accounts you want to keep for years, add your own phone number, an email address or an authenticator app after signing up.

No. Every purchase is tied to the one service you selected. To verify a second app, buy a separate number for that service. This keeps each code going to the right place, and it means you only pay for verifications that actually deliver a code.

Each number is reserved for 20 minutes. If no SMS arrives in that window, the charge is refunded to your Noir SMS balance automatically. You do not need to contact support. You can then buy a new number, try a different country, or check our guide on verification codes that never arrive.

Yes. Starting 2 minutes after purchase, you can cancel the number from the dashboard and get an instant refund to your balance, as long as no code has arrived. This is handy when an app says the number is invalid or you chose the wrong service. Once a code is delivered, the purchase cannot be cancelled.

Refunds for numbers that did not receive a code go back to your Noir SMS balance, not to your card or crypto wallet. The balance never expires, so you can use the refunded amount for your next number at any time. If you have a question about a specific charge, contact support@noirsms.com.

Some apps reject certain numbers, rate-limit repeated attempts, or send codes by voice call instead of SMS. Delivery can also simply fail on the app's side. If no code arrives within 20 minutes you are refunded automatically. Try again with a new number, a different country, or the text message option in the app.

You can top up with a credit or debit card through Stripe, protected by 3D Secure, from $5. You can also pay with crypto: USDC or SOL on the Solana network, sent straight to our wallet and credited to your balance automatically, from $5. Numbers are then paid from that balance.

Yes. Top-ups of $20 or more get a 5% bonus, top-ups of $50 or more get 10%, and top-ups of $100 or more get 15%. The bonus is added to your balance together with the amount you paid and can be used for any number in any country.

Prices are per number and depend on the service and the country, ranging from a few cents to a few dollars. The live price is always shown in the dashboard before you buy, so you know exactly what will be charged. There are no subscriptions or monthly fees.

No. Your Noir SMS balance never expires. You can top up once and use the funds whenever you need a verification code, whether that is tomorrow or months from now. Refunds for numbers that received no code also return to this balance.

Yes. Every customer gets a referral link and earns a commission on purchases made by the people they refer. Your affiliate earnings can be moved to your Noir SMS balance and used to buy numbers. You can find your link in the dashboard.

Giving your personal number to every app links your accounts to your identity and can lead to spam texts, marketing calls and data exposure in breaches. A temporary number lets you complete the sign-up step without sharing your real number. For accounts you keep long term, you can add your own recovery method afterwards.

No. Numbers are single use and recycled by the provider, so someone else could hold the number later. Do not leave it as the only recovery option on an account you care about. After you sign up, add your own phone number, an email address or an authenticator app in the app's security settings.

Yes. Noir SMS supports optional two-factor authentication with an authenticator app. Once you turn it on, signing in requires a code from your authenticator in addition to your password. We recommend enabling it, since your account holds a prepaid balance.

No. Noir SMS support will never ask for your password, your two-factor codes, or the verification codes you receive for other apps. If someone asks for them while claiming to be from Noir SMS, do not share anything and report it to support@noirsms.com.

Noir SMS is for verifying your own legitimate accounts while following each platform's terms. Typical uses are keeping your personal number private when signing up for an app, or verifying an app that rejects VoIP numbers. Anything that deceives or harms others, or breaks a platform's rules, is not allowed.

Fraud, scams, impersonation, harassment, spam, bulk or automated account creation, and evading bans are prohibited. So is using our numbers to bypass bank, fintech, crypto-exchange or identity (KYC) verification. Accounts found doing any of this are closed. If you are unsure whether a use is allowed, ask support@noirsms.com before buying a number.

No. Bulk or automated account creation is prohibited, and most platforms forbid it in their own terms as well. Use Noir SMS for your own genuine accounts, one verification at a time. The same rule applies to the API: it is for your own systems and legitimate resale, never for mass sign-ups.

No. Using Noir SMS to pass bank, fintech, payment, crypto-exchange or identity (KYC) verification is prohibited. Those checks exist to confirm who you are, and they should be completed with your own long-term phone number and genuine documents. Accounts that use our numbers for these checks are closed.

If you believe a Noir SMS number was used to scam, harass or impersonate someone, email support@noirsms.com with the phone number, the date and time, and what happened. Do not include passwords or codes. We review reports and close accounts that break the acceptable use rules.